Information we collect
Depending on how you use WittyAIWeb, we may collect information you provide through a website form, voice call, text message, email, or authenticated account workspace.
- Contact information such as name, email address, and mobile phone number.
- Business questions, call or message content, requested follow-up, and information you choose to provide.
- SMS consent records, including the consent method, consent time, destination number, opt-out status, and delivery status.
- Account configuration, notification preferences, source websites, agent settings, and operational records.
How we use information
- Answer questions and provide the response, link, callback, or account alert you requested.
- Operate voice agents, website assistants, customer workspaces, lead capture, and human follow-up workflows.
- Record and honor consent, HELP, STOP, delivery, security, and compliance requirements.
- Maintain, troubleshoot, and improve WittyAIWeb services.
Mobile information and messaging consent
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third party or affiliate for marketing or promotional purposes.
Messaging service providers and carriers may process mobile information only as necessary to deliver requested messages, maintain messaging infrastructure, prevent abuse, or satisfy legal and carrier requirements. They may not use mobile information or messaging consent for their own marketing or promotional purposes.
SMS consent and use
For the WittyAIWeb operational account notification program, a business owner or authorized account administrator requests SMS alerts by submitting the public SMS Operational Alerts Opt-In form. The form asks for the business or account name, owner or administrator name, email address, mobile number, requested alert types, and a separate initially unchecked SMS consent box with the required disclosure. WittyAIWeb verifies the requester before alerts are enabled.
Consent is specific to the provided mobile number and operational account-notification purpose. Consent is optional and is not a condition of purchase or account access. SeaGlass Development LLC and WittyAIWeb do not use purchased, rented, or imported phone-number lists.
Message frequency varies. Up to 10 messages per day. Message and data rates may apply. Reply STOP to opt out and HELP for help. See the public opt-in form, SMS consent disclosure, and WittyAIWeb SMS Terms for the complete operational notification program.
Public and private information
Public examples are generic by default. Customer names, call records, lead details, owner notes, editable files, and account setup details remain in authenticated workspaces unless the customer explicitly approves publication.
Retention and protection
We retain information for as long as reasonably necessary to operate the requested service, maintain account records, honor messaging preferences, resolve delivery problems, and meet legal or compliance obligations. We use access controls and service-provider safeguards appropriate to the information and service involved.
Your choices
You may decline optional contact methods. For SMS, reply STOP to opt out and HELP for help. Account owners may also disable operational notifications in their authenticated workspace. To request review or correction of account information, contact the WittyAIWeb account administrator associated with your workspace.
Business and contact
WittyAIWeb is provided by SeaGlass Development LLC. Registered business website: seaglassdev.com. Messaging support: [email protected].
Related terms
Messaging is also governed by the SMS Terms. General use of WittyAIWeb is governed by the Terms.